Dealing with a Car Breakdown in Spanish

Estimated time: 5 minutes

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In this Spanish conversation, a driver calls roadside assistance after the car breaks down on the highway. Read the dialogue to practice natural Spanish for describing a vehicle problem, explaining your location, confirming that you are safe, giving identifying details, and understanding what to expect while waiting for roadside help.

Spanish Conversation

Roadside Agent: Asistencia vial, buenas tardes. ¿En qué podemos ayudarle?

Roadside Agent: Roadside assistance, good afternoon. How can we help you?

Driver: Hola. Mi coche se apagó en la carretera y ya no enciende.

Driver: Hi. My car shut off on the highway, and now it won't start.

Roadside Agent: ¿Está detenido en un lugar seguro?

Roadside Agent: Are you stopped in a safe place?

Driver: Sí. Alcancé a orillarme y tengo las intermitentes puestas.

Driver: Yes. I managed to pull over, and my hazard lights are on.

Roadside Agent: Muy bien. No salga del vehículo si está cerca del tráfico.

Roadside Agent: Very good. Don't get out of the vehicle if you're close to traffic.

Driver: Estoy detrás de la barrera, así que creo que estoy bien.

Driver: I'm behind the barrier, so I think I'm okay.

Roadside Agent: Perfecto. ¿Me puede dar su ubicación?

Roadside Agent: Perfect. Can you give me your location?

Driver: Estoy en la carretera a Cuernavaca, pasando una gasolinera. El letrero más cercano dice kilómetro 42.

Driver: I'm on the highway to Cuernavaca, just past a gas station. The nearest sign says kilometer 42.

Roadside Agent: Ya lo ubiqué. ¿Qué pasó antes de que se apagara?

Roadside Agent: I found your location. What happened before the car shut off?

Driver: Empezó a perder fuerza y se encendió una luz en el tablero. Luego el motor se apagó.

Driver: It started losing power, and a warning light came on. Then the engine stopped.

Roadside Agent: ¿Intentó volver a encenderlo?

Roadside Agent: Did you try starting it again?

Driver: Una vez, pero solo hace clic.

Driver: Once, but it just clicks.

Roadside Agent: Está bien. Mejor no lo intente de nuevo.

Roadside Agent: Okay. Better not to try again.

Driver: ¿Pueden mandar una grúa?

Driver: Can you send a tow truck?

Roadside Agent: Sí. Hay una disponible a unos treinta minutos.

Roadside Agent: Yes. There's one available about thirty minutes away.

Driver: Perfecto.

Driver: Perfect.

Roadside Agent: ¿A qué taller quiere llevar el vehículo?

Roadside Agent: Which repair shop do you want the vehicle taken to?

Driver: No conozco ninguno por aquí.

Driver: I don't know any around here.

Roadside Agent: Podemos llevarlo a un taller afiliado en Cuernavaca.

Roadside Agent: We can take it to one of our affiliated shops in Cuernavaca.

Driver: Está bien. ¿Eso está cubierto por mi asistencia?

Driver: That's fine. Is that covered by my roadside assistance?

Roadside Agent: Hasta veinte kilómetros sí. El taller queda dentro de esa distancia.

Roadside Agent: Up to twenty kilometers, yes. The shop is within that distance.

Driver: Perfecto. ¿Tengo que pagarle algo al operador?

Driver: Perfect. Do I need to pay the tow operator anything?

Roadside Agent: No por el traslado cubierto. Si hubiera algún cargo adicional, se lo informan antes.

Roadside Agent: Not for the covered tow. If there is any additional charge, they'll tell you beforehand.

Driver: Entendido.

Driver: Understood.

Roadside Agent: El operador le va a llamar cuando esté cerca. ¿Este número termina en 1842?

Roadside Agent: The operator will call when he's nearby. Does this number end in 1842?

Driver: Sí, es este mismo.

Driver: Yes, this is the right number.

Roadside Agent: Listo. Manténgase en un lugar seguro y espere la llamada.

Roadside Agent: All set. Stay in a safe place and wait for the call.

Driver: Gracias por la ayuda.

Driver: Thanks for your help.

Roadside Agent: De nada. La grúa ya va en camino.

Roadside Agent: You're welcome. The tow truck is already on its way.

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