Setting Up Internet Service in Spanish
Estimated time: 5 minutes
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In this Spanish conversation, Chris contacts a service provider to set up internet in a new apartment. Read the dialogue to practice natural Spanish for checking coverage, giving an address, comparing plans, discussing installation, asking about prices, and confirming the details needed to start a home internet service.
Spanish Conversation
Representative: Buenas tardes. ¿En qué puedo ayudarle?
Representative: Good afternoon. How can I help you?
Chris: Hola. Me acabo de mudar y quiero contratar internet para mi departamento.
Chris: Hi. I just moved, and I want to set up internet service for my apartment.
Representative: Claro. ¿Me puede dar su código postal para revisar la cobertura?
Representative: Of course. Can you give me your postal code so I can check coverage?
Chris: Sí, 03100.
Chris: Yes, 03100.
Representative: Gracias. ¿Y el número exterior?
Representative: Thank you. And the street number?
Chris: 184.
Chris: 184.
Representative: Perfecto. Sí tenemos servicio en esa dirección.
Representative: Perfect. Yes, we have service at that address.
Chris: Bien. Trabajo desde casa, así que necesito una conexión estable.
Chris: Good. I work from home, so I need a stable connection.
Representative: ¿Cuántas personas van a usar la red?
Representative: How many people will be using the network?
Chris: Solo yo, pero hago videollamadas todo el día y también veo series en la noche.
Chris: Just me, but I'm on video calls all day, and I also stream shows at night.
Representative: Con trescientos megas debería estar bien.
Representative: Three hundred megabits should be fine.
Chris: ¿Es fibra óptica?
Chris: Is it fiber optic?
Representative: Sí, en su edificio tenemos fibra.
Representative: Yes, your building has fiber service.
Chris: ¿Cuánto cuesta al mes?
Chris: How much is it per month?
Representative: Seiscientos noventa pesos. El módem está incluido.
Representative: 690 pesos. The modem is included.
Chris: ¿El precio cambia después de unos meses?
Chris: Does the price change after a few months?
Representative: No durante el primer año. Después puede ajustarse según la tarifa vigente.
Representative: Not during the first year. After that, it may be adjusted based on the current rate.
Chris: Está bien. ¿Hay plazo forzoso?
Chris: Okay. Is there a contract term?
Representative: Doce meses.
Representative: Twelve months.
Chris: Preferiría algo sin plazo.
Chris: I'd prefer something without a contract.
Representative: Tenemos otra opción mensual, pero cuesta ochenta pesos más.
Representative: We have another month-to-month option, but it costs 80 pesos more.
Chris: Prefiero esa.
Chris: I'd rather have that one.
Representative: Perfecto. ¿Quiere agendar la instalación?
Representative: Perfect. Would you like to schedule the installation?
Chris: Sí. ¿Qué día tienen disponible?
Chris: Yes. What day do you have available?
Representative: El jueves entre diez de la mañana y dos de la tarde.
Representative: Thursday between ten in the morning and two in the afternoon.
Chris: El jueves estoy en casa.
Chris: I'll be home Thursday.
Representative: Muy bien. Le va a llegar un mensaje para confirmar la cita.
Representative: Very good. You'll receive a message to confirm the appointment.
Chris: Perfecto. Gracias.
Chris: Perfect. Thanks.