Hotel Checkout Spanish Listening Test

1. 🔊 Play audio

The guest wants to use the card before seeing the charges. The guest wants to review the charges before paying by card. The guest wants to replace the card because the bill is missing. The guest wants reception to remove every charge automatically.

2. 🔊 Play audio

The guest wants one digital receipt for a personal account. The guest wants two copies of the room key for a colleague. The guest wants two printed receipt copies, including one for work. The guest wants the company to pay without a receipt.

3. 🔊 Play audio

The guest confirms that the minibar charge is correct. The guest says the minibar charge is not theirs and asks staff to check it. The guest wants the minibar refilled before checkout. The guest asks to pay only the minibar charge in cash.

4. 🔊 Play audio

The guest will take the backpack because the bus leaves immediately. The guest will leave the backpack because the bus was canceled. The guest will leave the backpack there because the bus departs at night. The guest will send the backpack by bus before leaving the hotel.

5. 🔊 Play audio

The guest wants the taxi added to the hotel bill. The guest will pay the taxi separately and does not want it charged to the room. The guest wants the hotel to pay for the taxi completely. The guest has already paid the taxi through the room account.

6. 🔊 Play audio

The guest will take the luggage to lunch nearby. The guest will leave the luggage in the restaurant during lunch. Reception will keep the luggage while the guest has lunch nearby. Reception will send the luggage home while the guest eats.

7. 🔊 Play audio

The guest needs the receipt to pay for another room. The guest needs the claim ticket to collect the suitcase later. The guest needs the suitcase to receive a claim ticket. The guest can collect the suitcase without showing anything.

8. 🔊 Play audio

The luggage room closes one hour after reception. Reception and luggage storage close at exactly the same time. The luggage storage area closes one hour before reception. The luggage storage area remains open all night after reception closes.

9. 🔊 Play audio

If the guest loses the tag, the luggage cannot be recovered at all. The guest needs identification only when the tag is available. If the tag is lost, the guest will have to show identification. If the tag is lost, reception will mail the luggage automatically.

10. 🔊 Play audio

Once payment is complete, no charge can ever be corrected. A charge can be corrected only before payment and without a receipt. Even after paying, the guest can dispute a charge by showing the receipt. The receipt is useful only for collecting stored luggage.