Hotel Air Conditioning Problem Spanish Comprehension Test

1. What is wrong with the guest's air conditioning?

It will not turn on at all. It leaks water onto the floor. It runs but blows warm air. It makes the room too cold.

2. What room is the guest currently in?

218. 308. 318. 518.

3. How long would maintenance probably take to arrive?

Ten minutes. Twenty minutes. About thirty minutes. About an hour.

4. What alternative room does the receptionist find?

A larger room on the second floor. A smaller room on the third floor. The same room type on the fifth floor. A suite on the first floor.

5. Where does the alternative room face?

The street. The parking lot. The pool. The inner courtyard.

6. The guest wants to see the new room before moving his belongings.

True False

7. The hotel says nobody can help with the guest's bags.

True False

8. Match each hotel problem detail with the correct information.

Items

Room 318 Maintenance Fifth floor Temporary key

Matches

current room about thirty minutes alternative room used to inspect the other room

9. Complete the dialogue.

Receptionist

¿El equipo enciende normalmente?

Guest

Sí, prende y hace ruido, pero Choose an answer.

Complete the dialogue:

sale aire tibio sale agua fría se apaga la luz no hace ningún ruido

10. Complete the dialogue.

Guest

¿La puedo ver antes de mover mis cosas?

Receptionist

Sí, claro. Le doy Choose an answer.

Complete the dialogue:

una llave temporal un recibo nuevo un control remoto una tarjeta de descuento