Hotel Checkout Spanish Comprehension Test

1. Which room is the guest checking out of?

412. 512. 521. 612.

2. What extra charge appears on the bill?

A minibar charge. A parking charge. A restaurant charge from the previous day. A laundry charge.

3. What is the total bill?

3,280 pesos. 3,520 pesos. 3,820 pesos. 4,280 pesos.

4. How does the guest want to receive the receipt?

Printed at the desk. By text message. By email. By regular mail.

5. Why does the guest want to leave a suitcase at the hotel?

A taxi is coming late. The room is not ready. The flight leaves in the afternoon. The suitcase is too heavy to carry.

6. The guest pays with the same card used at check-in.

True False

7. Luggage storage costs extra on the day of departure.

True False

8. Match each checkout detail with the correct information.

Items

Room Total Receipt Luggage storage

Matches

512 3,820 pesos sent by email free on departure day

9. Complete the dialogue.

Receptionist

Aquí está su cuenta. Son dos noches y Choose an answer.

Guest

Sí, eso está bien.

Complete the dialogue:

un consumo del restaurante de ayer un taxi al aeropuerto una llamada internacional un cargo por estacionamiento

10. Complete the dialogue.

Guest

Mi vuelo sale en la tarde. ¿Puedo dejar aquí la maleta unas horas?

Receptionist

Sí, sin problema. Tenemos Choose an answer.

Complete the dialogue:

guarda equipaje servicio de lavandería una caja fuerte privada un autobús al aeropuerto