Picking Up a Package Spanish Comprehension Test

1. Why does Sarah come to the pickup location?

To send a package abroad. To return a damaged order. She received a message saying her package was ready. To ask when a package will be shipped.

2. Where does Sarah have the tracking number?

On a paper receipt. In her email only. On her phone. Written on her passport.

3. What identification does Sarah show?

A driver's license. A residence card. Her passport. A student ID.

4. What size is the package?

Small envelope. Large suitcase. Medium-sized box. Two small boxes.

5. What problem does Sarah notice before leaving?

The box is open. The label has the wrong name. One corner is slightly dented. The package is wet.

6. Sarah signs for the package on a screen using her finger.

True False

7. The clerk refuses to record the damage to the corner.

True False

8. Match each package-pickup detail with the correct information.

Items

Tracking number Identification Package Damage

Matches

shown on Sarah's phone passport medium-sized box dented corner

9. Complete the dialogue.

Clerk

Está a nombre de Sarah Thompson.

Sarah

Choose an answer.

Complete the dialogue:

Correcto No conozco ese nombre Es para otra persona Quiero enviarlo de vuelta

10. Complete the dialogue.

Sarah

¿Puedo revisar que la caja no esté dañada antes de irme?

Clerk

Choose an answer.

Complete the dialogue:

Sí, claro No está permitido Solo después de firmar otra vez Tiene que abrirla en casa