Spanish Travel Complaint Writing Practice

1. What information should a short travel complaint include first according to the lesson?

A long emotional explanation A list of every previous trip The booking or journey details A legal argument

2. Which sentence gives a booking number?

La habitación no estaba disponible. Mi número de reserva es 5831. Quiero una devolución, por favor. Tuve que esperar dos horas.

3. Which sentence reports a clear past incident?

La reserva todavía aparece como activa. El vuelo fue cancelado. Quiero cambiar la reserva, por favor. Mi equipaje todavía no está aquí.

4. Which sentence states the direct effect of the problem?

Mi vuelo era el 482 para Madrid. Perdí mi conexión a Valencia. Quiero una devolución, por favor. La reserva era para dos noches.

5. Which phrase from the lesson means “I had to wait two hours”?

Tengo que esperar dos horas. Tuve que esperar dos horas. Voy a esperar dos horas. Quiero esperar dos horas.

6. Which sentence describes a problem that still remains now?

El vuelo fue cancelado. Mi maleta llegó un día tarde. Todavía no tengo la devolución. Perdí mi conexión a Valencia.

7. Which sentence makes a direct request for a refund?

Mi equipaje todavía no está aquí. Quiero una devolución, por favor. La reserva era para dos noches. Compré otro billete.

8. Which phrase asks the recipient to confirm a changed date?

¿Cuándo llegó la maleta? ¿Puede confirmar la nueva fecha, por favor? ¿Dónde está Valencia? ¿Cuánto dura el vuelo?

9. Why does the lesson use “por eso” in a complaint?

To introduce a booking number To state a date range To connect the problem with the requested solution To close the message

10. Which sentence is the actionable fact in the lesson’s comparison?

Todo fue terrible. La habitación no estaba disponible cuando llegué. No me gusta viajar. El hotel es malo.

11. Why is “Todo fue terrible” less useful as the main complaint statement?

It contains a booking number. It gives a precise date. It does not identify a specific issue the recipient can investigate. It requests a clear solution.

12. In the model hotel complaint, what solution is requested?

A different city A free meal A refund for the first night A new flight to Madrid

13. In the model journey complaint, what happened after the flight was canceled?

The hotel room became available. The traveler missed the connection to Valencia. The reservation was extended. The suitcase arrived early.

14. What did the traveler buy in the model journey complaint?

A hotel room A meal Another ticket to continue the journey A new suitcase

15. What does the lesson advise you NOT to invent?

The booking number that is known The practical effect that happened A legal right, compensation rule, or policy not provided by the situation A direct request for a solution

16. What is the recommended focus of a short complaint?

Several unrelated complaints in one message A long emotional argument One main issue and one clear request Every possible consequence of the problem