Spanish Skills, Qualifications, and Employment Experience

Spanish Skills, Qualifications, and Employment Experience

In this lesson, you will describe current skills, previous experience, formal qualifications, job roles, responsibilities, and achievements. Keep these categories separate so your employment profile is precise.

Current skills

• Sé usar Excel. — I know how to use Excel.
• Puedo atender a clientes en español e inglés. — I can assist customers in Spanish and English.
• Tengo experiencia organizando horarios. — I have experience organizing schedules.
• Soy capaz de trabajar bajo presión. — I am able to work under pressure.

Previous experience

• Trabajé tres años en un hotel. — I worked for three years in a hotel.
• He trabajado con clientes internacionales. — I have worked with international clients.
• Durante mi último empleo, gestioné reservas y facturas. — During my last job, I managed bookings and bills.

Formal qualifications

• Tengo un título en Administración. — I have a degree / qualification in Administration.
• Tengo un certificado de nivel B2 de inglés. — I have a B2-level English certificate.
• Completé un curso de atención al cliente. — I completed a customer-service course.

A qualification is not the same as experience. Do not present years of work as a formal certificate or a certificate as proof of years of experience.

Job roles

• recepcionista — receptionist
• administrativo / administrativa — administrative worker
• dependiente / dependienta — shop assistant
• técnico / técnica — technician
• supervisor / supervisora — supervisor

Job titles do not always match English titles word for word. Use the Spanish title that fits the actual role and context.

Responsibilities

• Atendía a los clientes. — I assisted customers.
• Gestionaba las reservas. — I managed bookings.
• Preparaba informes semanales. — I prepared weekly reports.
• Coordinaba los horarios del equipo. — I coordinated the team's schedules.

The imperfect is useful for describing regular responsibilities in a past job.

Achievements

• Reduje el tiempo de respuesta del equipo. — I reduced the team's response time.
• Organicé un nuevo sistema de reservas. — I organized a new booking system.
• Formé a tres empleados nuevos. — I trained three new employees.

These verbs describe completed achievements rather than routine duties.

Duty versus achievement

Duty:

Gestionaba las reservas cada día. — I managed bookings every day.

Achievement:

Organicé un nuevo sistema de reservas. — I organized a new booking system.

Relevant experience

For a customer-service role:

Tengo experiencia resolviendo problemas de clientes y trabajando con reservas. — I have experience solving customer problems and working with bookings.

This is more relevant than listing unrelated experience without explanation.

Do not exaggerate your level

If you can use a program for basic tasks, avoid claiming:

Soy experto en el programa. — I am an expert in the program.

More accurate:

Tengo conocimientos básicos del programa. — I have basic knowledge of the program.

A practical employment-profile method

1. List current skills separately from past experience.
2. Identify formal qualifications accurately.
3. Use job titles that match the actual role.
4. Describe recurring responsibilities with clear action verbs.
5. Describe completed achievements separately.
6. Select experience that is relevant to the target job.
7. Do not exaggerate skill level or turn informal experience into a formal qualification.

From Employment Experience to Job Advertisements

You can now describe skills, qualifications, responsibilities, and achievements precisely. The next lesson teaches you to read job advertisements and separate essential requirements from preferred qualifications.