Spanish Workplace Problem-Solving Speaking Test

Practice Workplace Problem-Solving with focused questions based directly on the lesson's key language, examples and communication goals. Use this quiz after the lesson to check understanding and identify anything worth reviewing.

Estimated time: 18 minutes

Read the lesson →

Instructions

Complete all sections carefully. Follow the instruction for each question type and choose or enter the best answer.

Read the instructions shown at the start of each section before answering.

Progress 0 of 24 answered
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Multiple Choice

Choose the correct answer.

1. What is the factual work problem in the scenario?

2. What is the practical impact stated in the lesson?

3. Which statement is a known fact rather than an assumption?

4. What does the lesson say about the cause at the start?

5. Which question asks about temporary alternatives?

6. Which proposal is explicitly made in the lesson?

Dialogue

Complete the dialogue with the correct answer.

7. Complete the dialogue.
A
El sistema no funciona. ¿Qué propones?
B
Propongo que Choose an answer.
Complete the dialogue:

8. Complete the dialogue.
A
De acuerdo con la hoja temporal. ¿Qué tendremos que hacer cuando vuelva el sistema?
B
Tendremos que Choose an answer.
Complete the dialogue:

9. Complete the dialogue.
A
¿Quién llamará a soporte técnico?
B
Choose an answer.
Complete the dialogue:

10. Complete the dialogue.
A
Tú llamarás a soporte. ¿Qué harás tú?
B
Entonces yo prepararé la hoja temporal y Choose an answer.
Complete the dialogue:

11. Complete the dialogue.
A
¿Cuándo revisamos la situación?
B
Revisemos la situación Choose an answer.
Complete the dialogue:

12. Complete the dialogue.
A
Entonces, ¿tú llamas a soporte?
B
No. Choose an answer.
Complete the dialogue:

True or False

Decide whether each statement is true or false.

13. The first explanation of the problem should separate known facts from assumptions.

14. The lesson recommends blaming a colleague before the technical cause is verified.

15. If asked how many customers are waiting and you know the number is five, “Cinco en este momento” is a direct answer.

16. If you do not know the exact number, the lesson recommends inventing an estimate.

17. For two bookings assigned the same room, the lesson proposes checking the dates before deciding which one needs a change.

18. The goal is to solve the familiar operational problem, not redesign the entire booking system.

Fill in the Blanks with Options

Choose the correct word or phrase to complete each sentence.

19. Complete the sentence.

No podemos confirmar nuevas y varios clientes están esperando respuesta.

20. Complete the sentence.

La pantalla muestra un cuando intentamos guardar una reserva.

21. Complete the sentence.

No sabemos todavía cuál es la .

22. Complete the sentence.

Yo llamaré a ahora.

23. Complete the sentence.

Entonces yo prepararé la hoja temporal y avisaré al .

24. Complete the sentence.

A las doce comprobaremos si soporte ha respondido y cuántas reservas tenemos .

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